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Privacy Policy

PRIVACY NOTICE & ADA GOOD FAITH DISCLOSURE

Whitehall Credit Union, your member-owned financial institution, is committed to providing you with competitive products and services to meet your financial needs and help protect our members.  Under Federal Law, we are required to give you this privacy notice.  It describes our credit union’s privacy policy and practices concerning the personal information we collect and disclose about our members.  It also includes information about the parties who receive personal and sometimes nonpublic information from us as we conduct the business of the credit union.

If after reading this notice you have questions, please contact us at:

(614) 866-5025

Or write to:

Jeff Gardner
Whitehall Credit Union
5025 East Main Street
Columbus, Ohio  43213

Information We Collect About You

We collect nonpublic personal information about you from the following sources:

Information about your transactions with us.

We may disclose all of the information we collect, as described above, as permitted by law.

Parties Who Receive Information From Us


We may disclose nonpublic personal information about you to the following types of third parties:

Disclosure of Information to Parties That Provide Services To Us

In order for us to conduct the business of the credit union, we may disclose all of the information we collect, as described above, to companies that perform marketing or other services on our behalf or to other financial institutions with whom we have joint marketing agreements so that we may provide members competitive products and services.  We may also disclose nonpublic personal information about you under circumstances as permitted or required by law.  These disclosures typically include information to process transactions on your behalf, conduct the operations of our credit union, follow your instructions as you authorize, or protect the security of our financial records.

To protect our members’ privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide.  We do not permit these companies to sell information we provide to other third parties.

Disclosure of Information About Former Members

If you terminate your membership with Whitehall Credit Union we will not share information we have collected about you, except as may be permitted or required by law.

How We Protect Your Information

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you.  We maintain physical, electronic, or procedural safeguards that comply with federal regulations to guard your nonpublic personal information.

What Members Can Do To Help

Whitehall Credit Union is committed to protecting the privacy of its members.  Members can help by following these simple guidelines:

ADA Good Faith Disclosure

Whitehalll Credit Union is committed to providing a website that is accessible to the widest possible audience in accordance with ADA standards and guidelines. We are actively working to increase accessibility and usability of our website to everyone.

If you are using a screen reader or other auxiliary aid and are having problems using the website, please contact us at 614-866-5025.

All products and services available on this website are available at the WCU office located at:

Whitehall Credit Union
5025 East Main Street
Columbus, Ohio  43213
Phone: (614) 866-5025
Fax: (614) 866-0120